Testimonials
John is the best. Kind and helpfull when it didnt benefit him in any way. Thank you for all your help.
Thank you john for all your help. P.s. those gloves and cleaning materials saved me. Thanks buddy
Chad in parts department was wonderful finding a Mercedes Benz owner's manual, service staff set me up in their system and management offered to include me in their Starbucks run...I didn't buy the car from Steve Hahn Auto Group but I certainly will be back in the future.
Had a wonderful experience purchasing a Mercedes-Benz a220 from Sam Nelson at Steve Hahn's Auto group! When you go there please ask for him. He is wonderful. Salesperson!
Had a wonderful experience purchasing a Mercedes-Benz a220 from Sam Nelson at Steve Hahn's Auto group! When you go there please ask for him. He is wonderful. Salesperson!
I had an outstanding experience working with Chris from the sales department at Mercedes. His exceptional assistance in helping us select the perfect car truly stood out. Chris was incredibly patient, professional, and kind throughout the entire process, making what could have been a stressful decision smooth and enjoyable. In addition to Chris’s stellar service, the entire team at Mercedes in Yakima was an absolute pleasure to work with. Their professionalism and commitment to excellent customer service made our visit truly memorable. I highly recommend this dealership for anyone seeking a seamless car-buying experience.
We live a long distance from any Mercedes dealer. When our Sprinter based RV generated an EGR valve check engine light, we took it to a Portland area dealer. They "fixed" the valve, but the issue returned less than a 100 miles later. Further, we ran out of DEF fluid on the road as they had neglected to fill the reservoir during the A service they performed. Based on our negative experience with the first dealer, we decided to take it to Yakima Mercedes. The service manager worked with us to ensure that our concerns were met, and an EGR valve replacement was approved. Unfortunately the part was out of stock in the warehouses with no delivery date available. This was of concern as we had a long planned trip coming up. Mercedes of USA was completely unhelpful, they said they had no responsibility for parts. The parts manager managed to pull some strings and get us the part well ahead of when we would ordinarily have been able to receive it otherwise. Then the service manager ensured the work would be completed in time for our trip. Yakima Mercedes came through when Corporate Mercedes would not. Highest recommendation for their service.